Voice Response System

The PTI Voice Response System (VRS) is a fully automated telephone system that allows you to re-arrange appointments, process meter readings, activate credit cards and can be set up as a complaints line. The system can be used 24/7 and can easily be linked into your own customer service department.

The Voice Response System guides customers through the process, step by step, with a professional script. Alternative appointments that are available can be immediately suggested to the customer by the system being linked into a database.

The advantages of PTI Voice Response System

  • Your customer always gets through.
  • Links to your database.
  • Can be put through to your customer service department.
  • Automatic re-arrangement of appointments.
  • Fast and reliable response collection.


What could the PTI Voice Response System do for you? For more information call us on 0348466888, send an email to helpdesk@pti.nl or ask for an immediate quote using the "request quote" button.